COLOR CL Reviews

Used to order from this site all the time, noticed they are very delayed with shipment and wouldn't get my order till about a month later. Last purchase I didn't my order for 2 months, I contacted customer service and no one got back to me, I asked for a refund and asked to refer me to a supervisor or manager. Since this service is in China I got a call at night at about 9 o'clock from a odd number. I pick up and this man starts screaming at me and says he's from CL colors. Long story short I hung up and got my order a couple days after. Never ever ordering from here again. Terrible service.

After paying the expensive shipping+ custom tax only to receive the wrong item! No contact phone number on the site. Can’t reach support. No legit business has no customer support! Please don’t waste your money! Wasted €60 for nothing! Not FDA approved! Questionable quality! Avoid at all cost!

To be honest they are okay for pricing.
A little overpriced considering quality.
The quality is only good for a few hours wear at a time.
I honestly think most of these contacts are way to thick of material.
Super irritating on the eyes, blurs my vision.
I have tried every expensive type of drops.
The quality is not worth the wait time of shipping and the price.

Customer service is just awful. They reply stating that they are not responsible for anything happening to your package, etc.
Very rude, better to not buy a thing from their site.

I am ordering from Colorcl for several years now and can only say that this is a company with excellent customer service, great lenses ( quality/price ratio is unbeatable) and fast shipping ( which became quite pricey for Europe but it is pricey from any other non EU company as well , so…) Although I ordered several kinds throughout the years I definitely found a pair which suits me and is extremely comfortable and natural looking ( Siesta Black Romance Khaki) so mostly I am buying those. They are extremely comfortable and I wear them daily for more than 10 hours and also I swim with them with no problems. Last order I had a slight problem and I can only say the company’s response was incredible. They answered my email immediately although it was sent on a weekend and had a new pair sent to me already on Monday with the lens fluid and extra lens case as a present. I wear lenses since 1992 and have been wearing many brands ( Solotica, Bella , Desio , Anesthesia, etc ) but this is defo my favourite brand . Kudos to ColorCL , keep up with good work!

The color is beautiful and natural BUT is TOTAL discomforting, I’m sad because I paid A LOT (I’m from Europe) and these lenses just goes to the trash, I could use for more than 1 hour .. is really bad quality

I recently ordered three pairs of contacts from color CL. They were pretty expensive once shipping was configured in. Let me start by saying these contacts are extremely uncomfortable. They dry out n about an hour and a half max to the point where it makes your vision blurry. No amount of lubricating drops help fix this. I actually took them out and threw them in the trash. The color pigmentation of the Siesta crystal green or blue barely changes the color of my eyes. The only way you can tell is while using flash photography. Will never purchase again.

Amazing customer service, Royal Mail lost the package and Colorcl sent another free of charge.
The contacts look amazing, no one can even tell!

I made an account on this website just to give this company 5 stars.
I've had the best experience with Colorcl! I've sent them a message before placing an order because I noticed they ship with DHL (witch is not the best delivery service out there) asking about possible customs fees. They replied very quickly on the 31st of December saying that the customs fees might be a bit high for my country and they will include a free pair of contacts to make up for those costs. They didn't have to do that but they have amazing customer service.
The shipping was very fast, it took 5-6 days to get my package to Romania and not only did they add the free pair witch was a gorgeous color but they also included a new pair of contacts that aren't even available yet, you can only pre-order them.
When I opened my package I was giggling like a kid at Christmas.
Their contacts are absolutely gorgeous, very conformable ( I wear them for 8-10 hours every day) and from a great company on top of that.
I'm already picking the products for my next order :)
10/10 would recommend!

For everyone wondering about the shipping costs, this is what their website says:

* Due to Covid19, the delivery service provided by the International Post office has been suspended. For now, only DHL express is available. If the post office resumes the services, we will provide the service again. Thank you for your understanding and patience.

I’m from turkey and I want to purchase but I can’t cuz PayPal is banned in my country and that’s the only payment method,no sense keeping Turkey on shipping list when there’s no PayPal, I mailed the company many times to give an idea about adding more methods but all they say is no that’s the one now,besides shipping is very pricey to Europe.Many customers are complaining about it and I see sadly that they don’t care.Well maybe they don’t care about losing customers…

I have been searching for this color the last 3 years. My eyes are dark brown and the Siesta Sahara Sunrise gives me that beautiful cherry brown I've been looking for! Love this company. Customer service is Great! Will definitely be ordering more!

My favorite brand of colored contact lens but I was shocked with the shipping fee to europe - €60 including VAT. Before, shipping used to be free when you buy more than $60 but now it’s like really unfair. I pushed through the order anyway as I need them urgently but this would be the last time I would order from them.

Colorcl will forever have me as a loyal customer! The contacts are by far the best I've ever used. Customer service is absolutely amazing! I HIGHLY recommend Colorcl!!!

Excellent Quality,